Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Tama Matcha. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information we collect

We may collect the following types of information:

• Contact information (name, email, phone number) when you submit our contact form
• Usage data through Google Analytics (pages visited, time spent, browser type)
• Location data (general geographic location based on IP address)

3. How we use your information

We use the collected information to:

• Respond to your inquiries and provide customer service
• Process bookings for our mobile matcha bar services
• Send you information about our services (only with your consent)
• Improve our website and services through analytics
• Comply with legal obligations

4. Cookies and analytics

We use Google Analytics to understand how visitors use our website. This service uses cookies to collect anonymous information such as the number of visitors, pages visited, how you arrived, and browser or device details.

You can control cookie preferences through our consent banner on your first visit, or disable cookies in your browser settings — though this may affect site functionality.

5. Data sharing

We do not sell, trade, or rent your personal information. We may share it only with service providers who help operate our website (hosting, analytics), when required by law, or with your explicit consent.

6. Data security

We use appropriate technical and organisational measures to protect your personal data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing

8. Contact

For any questions about this policy or to exercise your rights, contact us at info@tamamatcha.shop or +49 1573 453 5382. Address: Berlin, Germany.

9. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new revision date.