Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Tama Matcha. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact information (name, email, phone number) when you submit our contact form
  • Usage data through Google Analytics (pages visited, time spent, browser type)
  • Location data (general geographic location based on IP address)

3. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide customer service
  • Process bookings for our mobile matcha bar services
  • Send you information about our services (only with your consent)
  • Improve our website and services through analytics
  • Comply with legal obligations

4. Cookies and Analytics

We use Google Analytics to understand how visitors use our website. This service uses cookies to collect anonymous information such as:

  • Number of visitors to our site
  • Pages visited and time spent
  • How you arrived at our site
  • Browser and device information

You can control cookie preferences through our cookie consent banner when you first visit our site. You may also disable cookies in your browser settings, though this may affect website functionality.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With service providers who assist in operating our website (e.g., hosting, analytics)
  • When required by law or to protect our rights
  • With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under GDPR, you have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data ("right to be forgotten")
  • Restriction of processing
  • Data portability
  • Objection to processing

8. Contact Information

For any questions about this privacy policy or to exercise your rights, please contact us at:

Email: info@tamamatcha.shop
Address: Berlin, Germany

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.